Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a poker site we haven't covered yet? This page explains how to get in touch with US Poker and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. We read every message that comes in and aim to reply within a couple of working days. When you write, a bit of context helps — let us know which page or brand your message relates to (for example, a specific entry among the poker sites we rank) so we can route it to the right person and get back to you faster.
What We're Happy to Hear About
- Review questions — Want more detail on how a particular real money poker site handles rake, rakeback, or withdrawal times? Ask, and we'll point you to what we know or dig further.
- Corrections — Bonus terms, licensing details, and payment options change. If something on our site looks out of date or inaccurate, tell us and we'll look into it.
- Coverage suggestions — If there's a poker room or app you'd like to see reviewed, or a topic like crypto deposits or mobile play you think deserves more attention, let us know.
- Partnership or editorial enquiries — Operators or industry contacts can reach out to introduce themselves and explain what they have in mind.
- Concerns about gambling harm — If you or someone close to you is struggling with their gambling, please mention this in your message. We'll also point you to support resources below.
How We Handle Your Message
A real person reads and responds to every email — we don't rely on automated replies as a stand-in for an actual answer. Our reviews and rankings are based on independent research into licensing, game traffic, software, banking options, and bonus terms, and reader feedback genuinely helps us keep that research current. If you believe something we've published is wrong or misleading, we want to hear about it and will correct it where warranted.
A Word on How We're Funded
US Poker may earn a commission when readers sign up with a poker site through links on this site. That commercial relationship never decides how a site is ranked or reviewed — our ratings reflect our own assessment of traffic, game selection, bonus terms, and payment reliability. If you have questions about how a specific ranking was reached, our contact channel is the place to ask.
Responsible Gambling and Age Requirements
Online poker for real money is intended for adults only. Most regulated US states set the minimum gambling age at 21, though a small number allow play from 18 — always confirm the rule in your own state before signing up anywhere. Poker involves real risk of losing money and should never be treated as a source of income or a way to solve financial pressure. If gambling stops being fun, or you're worried about your own play or someone else's, contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support.
If your enquiry is a self-exclusion request or relates to a state-run self-exclusion program, please say so clearly in your message so we can direct you appropriately — we do not offer a way around any self-exclusion in place.
Looking for Something Else on the Site
If your question is really about where to play rather than about contacting us directly, our reviews and comparison tables of leading real money poker sites are the quicker route to an answer. Readers based outside the regulated US market, or looking at alternatives, may also find our page on trusted non GamStop casinos in the UK useful.
Whatever brings you here, thank you for taking the time to reach out — we look forward to hearing from you.